Service Policy

Timsan has adopted a modern management approach based on quality and %100 customer satisfaction. This understanding aims to realize quality not only in product but also in all institutional dimensions including sales and service processes. To ensure each employee must take the responsibility of owning the business and have all the necessary knowledge and skills in the field.

Quality and service is so important that it is an affordable cost and price. This is a responsibility for our customers rather than ourselves.

Products and services that are not produced on the time when necessary don’t make any sense. Giving the desired product at the promised time and qualifications is a natural result of our respect to our customers and ourselves.

Openness, Transparency and integrity are our most fundamental features that give our customers the trust they feel for us. We are aware that we need to protect this in all our business and services.

Service Policy